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EXPERIENCE

2022

Jan. - Apr.

 

Remote, Canada

Skills:

Agile & Scrum

Documentation

UXR

Feature Prioritization

Wish (Context Logic) - Associate Product Manager Intern

  • Owned end to end launch of 2 new features which included: competitor analysis, analyzing customer support data, working cross functionally with design & engineering to ideate solutions, creating PRDs & Jira tickets, & analyzing experiment data with data science post launch

2021

Jun. - Jul.

 

Remote, Canada

Skills:

Strategic Planning

User Research

Client Relations

 

The Adecco Group - CEO For One Month (Canada)

  • Selected out of 150,000+ candidates worldwide to represent Canada as one of the 31 CEOs For One Month

  • Led customer discovery for Adecco’s newest upskilling & re-skilling program by interviewing 20 associates across Canada to create 4 learner personas which helped inform what initial customer segments to target

2020

Jan. - Apr.

 

San Francisco, CA

 

Skills:

Strategic Planning

Process Improvement

User Research

Client Relations

Entangled Solutions - Project Lead Fellow

  • Worked on 3 project teams with clients in higher education to roll out new products and programs through insight driven research, user interviews, and future state design frameworks

  • Translated design principles to the education space to conduct learner demand research and current state analyses

  • Created a high-value virtual facilitation toolkit & webinar for all staff which was mass-distributed as a field-facing resource for teachers and faculty during COVID-19

2019 - 2020

Nov. - Feb.

 

Remote

 

Skills:

UX Research

User Flows

UI Mock-ups

Figma

Freelance UX/UI Designer Livshows

  • Conducted UX research and created user flows to improve the user onboarding experience adapting a more intuitive and stream-lined experience

  • Designed wireframes and mock-ups using Figma to create an aesthetically pleasing UI 

  • Translated the in-app experience to fit a desktop experience through various mock-up iterations

  • Worked directly with the founder to find trends and review designs in order to craft the a unique experience for users

2019

May - Aug.

 

New York, NY

 

Skills:

Design Thinking

User Testing 

Project Management

Communication

Facilitation

ProjectEd - Technical Project Coordinator

  • Lead 4 projects using strategic planning, design-centric workflows, and effective communication to deliver milestones

  • Championed user testing and user journey map creation to validate client goals and maximize impact

  • Implemented risk management and iterative approaches to steer projects in the right direction

  • Created processes and knowledge transfer documents to speed up new employee ramp up time

  • Acted with empathy to understand client needs and surpass expectations

2018

Jan. - Aug.

 

Toronto, ON

 

Skills:

Project Management

Lean 6 Sigma

Process Streamlining

Continuous Improvement

KPI Visualization

Metrolinx - RFM Technical Co-op Student

  • Mapped out and created process flows to streamline the Engineering Design Change process (MS Visio)

  • Tracked fleet reliability daily using MS Excel (pivot tables), PowerPoint, and Word

  • Redesigned meeting boardroom to optimize efficiency and engagement at meetings

  • Used leadership skills to train new co-op students upon their arrival 

EXTRACURRICULAR INVOLVEMENT

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FLIK ADVISING LEADER

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LEAGUE OF INNOVATORS ACCELERATOR: BATCH 1

ENACTUS WATERLOO

UW BLUEPRINT

PLAN INTERNATIONAL CANADA SPEAKER

GREENHOUSE RESIDENT: WINTER 2019

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VARSITY TRACK & FIELD

(2017 - 2019)

VELOCITY RESIDENT: FALL 2018

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