PASSION, PROJECTS PRODUCTS, & PEOPLE

Putting passion into play through leading and collaborating on various projects and initiatives with purpose, you will likely find me wearing multiple hats. With a working technical expertise derived from academia and two previous co-op terms, along with the ability to self-learn and motivate- I use empathy & transferable skills to breakdown complex problems.

Focused on understanding the unknowns and iterating on actionable ideas, I enjoy leading and assisting in projects and products from UX design & process optimization, to research & development. 

Implementing Lean Six Sigma

METROLINX

Lean Methodologies

Working as an RFM Technical Co-op at Metrolinx, a major regional transportation agency in Ontario, I was able to work on over 8 projects within various teams. During my second co-op term at Metrolinx, I worked with the reliability team to carry out the office's first Lean Six Sigma driven project to reduce the number of traindelay minutes caused by false alarms. 

MY ROLE

  • Acted as a Lean Six Sigma yellow belt; a team member who supports the project and reviews improvements 

  • Documented the project life-cycle and monitored adaptations of lean methodologies into work culture

  • Created Ishikawa (cause & effect) diagrams, process maps, and various other brainstorming charts

  • Worked collaboratively in a team through daily & weekly time-boxed meetings 

RESULTS

  • Acted as a contributing member in paving a path for adoption of Lean Six Sigma methods in our division as per Metrolinx CEO, Phil Verster's, overall company vision for growth

  • Developed an actionable plan for continuous improvement & maintenance strategy 

  • Experienced team growth through communication and peer support

A LEAN OVERVIEW

The diagram to the right depicts the various aspects of Lean Six Sigma methodologies. 

impact-driven design & implementation

FEM IN STEM

Wire-framing

Process Mapping

Project Planning

User Research

Empathy Mapping

What started as a mobile app idea, has now pivoted into an online platform of resources for young women in STEM. This digital aspect is complimentary to the overall social enterprise known as FEM in STEM. As a solo-founder, I have implemented self-taught business strategies and design aspects including and not limited to: business proposals/pitches, process maps, wire-framing, employee onboarding, and empathy mapping. 

MY ROLE

  • Founder: turned an idea to empower and support young women in science, technology, engineering, and math, into action (mapped out, iterated, and received constructive feedback on ideas)

  • Apply design thinking to pivot and improve: empathy mapping, market research, and proposal creation

  • Created the foundation of a social enterprise by clearly defining the 'why' and purpose behind the concept to enable volunteers to feel engaged in meaningful work

  • Implemented Kanban and project planning to manage teams in various cities

  • Secure partnerships and other relationships among related parties for growth

  • Support and empower other young people

RESULTS

  • Reached over 250 girls across Canada through online platforms and outreach

  • Participated in the LOI Labs Startup Accelerator & won the Velocity 5K Pitch

  • Hired and lead 6 interns and additional volunteers 

  • Created processes that are scalable for growth in other provinces as well as developed connections with 15+ STEM organizations and clubs

This was the first iteration of the app concept for FEM in STEM. To see a full size render of the photo (or the real thing), contact me! 

Taking the advice of a mentor, I turned the app concept into a web platform. Above is one of the sketches/ wire frames used during the ideation phase.

To the left are two video captures of the site, following a similar structure to the sketch.

BREAKING DOWN TASKS TO BREAK DOWN BARRIERS 

THE CATALYST PROGRAM

Project planning

Work breakdown structure

Curriculum planning

The Catalyst Program is an virtual program offered by FEM in STEM. The objective of the program is to accelerate the personal and professional development of 25 high school or post-secondary females across Ontario. Through an online community, curriculum, mentors, and in-person events, the Catalyst Program evokes a growth mindset to push women pursuing underrepresented industries forward.

MY ROLE

  • As the founder of FEM in STEM I structured the curriculum and set the objectives of the program

  • User research and exploration (understanding the gaps in my knowledge)

  • Networking and securing partnerships & funding

  • Mapped out the user experience for the online platform

  • Reviewed over 50 applications and conducted interviews

  • Delegated tasks to team members to facilitate program cohort onboarding

RESULTS (ongoing)

  • Secured a partnership with RBC Royal Bank to run the program collaboratively

  • Currently running the first iteration of the program

  • Undergoing pre-assessment to measure the progression of the first cohort

  • Continuously documenting processes to ensure best practices & long-term scalability

A Work Breakdown Structure (WBS) was created to roughly outline the tasks necessary to implement the program. Due to the large scope of tasks within this project, I grouped similar tasks sequentially and incremented tasks that span the lifecycle of the project.

CURRICULUM PLANNING

In planning what content to put into the learning modules and how to present it, user personas were constructed to understand what would provide the most value to the participant.

Goals and objectives were then set as a framework to understand the sequence and contents of the modules.

THE TIMELINE

Creating a timeline for this project has been essential for team management and accountability. 

Mapping out deliverables helped us understand how to space out the release of new content.

DESIGN SPRINT: HACKATHON EDITION

STARTERHACKS

User Research

Sprints

At StarterHacks, a hackathon held at the University of Waterloo, I led my team through the sprint process in order to increase efficiency and productive work during the hardest part of a hackathon: coming up with an initial idea! Our end product was an app called "Blocktivity", which served as a gamified mobile application to help increase productivity. 

MY ROLE

  • Lead a design sprint in a condensed time frame (Map --> Sketch --> Decide --> Prototype --> Test) 

  • Visual designs: logo creation, pitch deck preparation

  • User experience: conducted user research to validate idea, created user personas

  • Foster collaboration and enthusiasm throughout to ensure team fluidity

RESULTS

  • Honorable mention for our final product

  • Was able to share and teach other team members about the sprint process so they could apply it again in the future

  • Created a product that users would opt to use (specific targeted market)

  • Gained hands-on experience trying out the design sprint processes to improve in the future

Above are some brainstorm maps of our ideas during the design sprint.

Through conducting user research we asked questions such as:

- What helps you stay on task currently?

- What pain points do you face using other productivity apps?

- What helps you stay on task?

- What design features do you like on your favourite app? 

User personas created to help paint a picture of our ideal users. 

Running around an oval, optimizing with passion, and empowering youth.

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